Contact Us
We're here to help! Reach out for support, questions, or feedback.
⏱️ Response Time: 3-5 Business Days
We aim to respond to all inquiries within 3-5 business days. For urgent issues, please mention "URGENT" in your subject line.
📋 Before You Contact Us
For Technical Issues:
Include: Payment ID, transaction screenshot, date/time, detailed description of the problem, and what you expected vs what happened.
For Refund Requests:
Please read our
Refund Policy first. Refunds are ONLY provided for genuine technical failures where service was not delivered. Include payment proof.
For Privacy/Data Requests:
Subject: "Privacy Request" or "Data Deletion Request". Include transaction details or payment ID to help us locate your data.
Note: We do not provide customer support via phone or social media. All support inquiries must be sent to our official email address. Beware of scammers impersonating TestUPI.com on social platforms.